1. Acceptance of Terms
By accessing or using the Sangya Solar platform operated by SANGYA SOLAR PRIVATE LIMITED ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
Sangya Solar provides:
- Solar project management and tracking platform
- Solar system design and simulation tools
- PM Surya Ghar registration assistance
- Document generation for solar projects
- E-commerce marketplace for solar materials and installation services
- Payment processing for solar equipment and services
- Customer relationship management for solar businesses
3. User Accounts
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized access
- Business accounts require valid GST/PAN documentation for verification
- We reserve the right to suspend or terminate accounts that violate these terms
4. E-Commerce & Payments
4.1 Material Purchases
- All prices are displayed in Indian Rupees (INR) inclusive of GST
- Products are subject to availability
- Delivery timelines are estimates and may vary
- Cancellation/refund policies apply as per product listings
4.2 Installation Services
- Service pricing is based on system capacity and type
- GST at applicable rates (5% for bundled EPC contracts) will be charged
- Negotiation requests are subject to seller approval
- Service agreements include warranty terms as specified
4.3 Payment Terms
- Payments are processed through Zoho Payments (UPI, Net Banking)
- All transactions are secured with industry-standard encryption
- Invoices are generated with proper GST details
- Payment disputes should be raised within 7 days
5. Intellectual Property
All content on this platform, including but not limited to software, design, text, graphics, and logos, is the property of SANGYA SOLAR PRIVATE LIMITED and is protected by Indian intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
6. User Responsibilities
Users agree to:
- Provide accurate project and business information
- Not misuse the platform for fraudulent activities
- Respect the intellectual property of other users and the platform
- Comply with all applicable laws and regulations
- Not attempt to circumvent security measures
7. Disclaimers & Limitations
- Solar system estimates are indicative and may vary based on actual site conditions
- Government subsidies (PM Surya Ghar) are subject to government policies and approvals
- We facilitate but do not guarantee subsidy disbursement timelines
- AI-generated content and recommendations should be verified by professionals
- Platform availability is provided "as is" without guarantees of uptime
8. Liability
To the maximum extent permitted by law, SANGYA SOLAR PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
9. Indemnification
You agree to indemnify and hold harmless SANGYA SOLAR PRIVATE LIMITED, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the platform or violation of these terms.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Azamgarh, Uttar Pradesh.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the modified terms.
12. Contact Information
For questions about these Terms of Service, contact us at:
C/O PUSHPA W/O ASHOK, 10 GHANI/OGHANI,
Katghar Lalganj, Azamgarh, Uttar Pradesh 276202
GSTIN: 09AANCR4873N1ZE | CIN: U63120UP2024PTC199741