Frequently Asked Questions

The size depends on your monthly electricity consumption. For a typical home using 300-400 units/month, a 3kW system is usually sufficient. Our cost calculator on the homepage can help you determine the exact size based on your usage.

Residential installations (1-10kW) typically take 1-3 days. Commercial installations may take 1-2 weeks depending on system size and site conditions.

Yes! We manage the complete PM Surya Ghar registration process, including documentation, DISCOM application, net meter installation coordination, and subsidy claim filing.

Quality solar panels have a performance warranty of 25 years. They typically continue producing electricity well beyond this period, though efficiency may decrease by about 0.5-1% per year.

For bundled EPC/DSIC contracts (complete solar system with installation), GST is 5%. For standalone purchases: solar panels are 12%, and pure services are 18%. Bundle your purchase to save on GST!

Choose our bundled EPC package which includes panels, inverter, mounting structure, and installation. This qualifies for the reduced 5% GST rate instead of individual rates of 12-18%.

No hidden charges. Our quotations include all costs: equipment, installation, net metering assistance, and applicable GST. Delivery charges are shown separately based on location.

Indian households with valid electricity connection are eligible. The subsidy is for residential rooftop solar only, not commercial installations. Maximum subsidy is up to ₹78,000 for systems up to 3kW.

After successful installation verification and all documentation, subsidy is typically disbursed within 30-90 days directly to your bank account.

Yes! UP residents are eligible for PM Surya Ghar central subsidy plus state-specific additional benefits. We handle the complete process for UP customers.

We accept UPI, Net Banking, and bank transfers through our secure Zoho Payments gateway. EMI options may be available for select orders.

Yes, orders can be cancelled within 24 hours of placement for a full refund (before dispatch). See our Refund Policy for detailed cancellation terms.

Yes, for orders above ₹50,000, we can arrange EMI through partner banks. Contact us for specific EMI plans and interest rates.

Solar panels come with 25-year performance warranty, inverters with 5-10 year warranty (varies by brand), and installation workmanship warranty of 2 years.

Contact our support immediately. We provide remote monitoring and on-site service within 48-72 hours for most locations in UP. Emergency support available for critical issues.

Yes, we offer annual maintenance contracts (AMC) including panel cleaning, system inspection, and performance optimization.